Vista log off screen

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Everything You Need to Know. How-To Geek is where you turn when you want experts to explain technology. Yes No. Sorry this didn't help. Thanks for your feedback. I am suffering this same problem with Vista Home Premium that others have been having.

When I tried to shut down the laptop last night, it stuck at the logging off page - with the little active circle still revolving. After 20 minutes or so I'd had enough so shut down using the power button. This morning when I switched the laptop on, it went to the same logging off page. When a Windows system shuts down, messages are sent to the devices, system services, and programs that are installed on the computer to notify them that Windows is preparing to shut down.

The operating system waits for responses from programs that are running to make sure that the programs save unsaved data to the hard disk and shut down properly. Each device, service, and program that is running usually responds to the shutdown message with a message that states the program can be closed.

If everything works well, the computer is able to shutdown automatically and we need not turn it off manually. However, sometimes we may experience one or more of the following symptoms when we try to shut down the computer:. When this symptom occurs, a teal or black screen may be displayed. Here are typical causes which may affect the Power Management and thus may cause shutdown problems:. At this time, please try the following suggestions:. Scan your system to make sure that the system is virus free.

Temporarily disable your anti-virus software to see if this problem is gone. Please ensure that both hardware and software installed on the computer are compatible with Windows Vista. Please check if the computer has second hard drive, Optical Disk Drive or some particular specifications. If so, please temporarily unplug the devices to test the issue again.

In other words, we can remove all the unnecessary hardware and only leave the essential one on the computer to have a test. Please make sure that all the device drivers and BIOS are installed properly and up-to-date. Please perform a Clean Boot to check the issue.

Clean boot. Then, restart the computer. In the Clean Boot Environment, the third party services and applications are disabled, please check if the issue reoccurs at this time. If the problem does not occur, it indicates that the problem is related to one application or service we have disabled.